Overview
RIGHT PART is a mobile application designed to provide accessible and professional mental health support to people of all ages. The app connects users with licensed psychologists and therapists for both counseling and treatment sessions, all from the comfort of their home.
Mental health challenges such as PTSD, insomnia, depression, anger issues, and anxiety often go unaddressed due to stigma, limited access to care, or lack of awareness. RIGHT PART aims to break this barrier by offering a platform that is safe, easy to use, and focused on emotional well-being.
With features like doctor profile browsing, secure video consultations, and personalized treatment plans, the app ensures users receive the right care at the right time—reclaiming control over their mental wellness, one step at a time.
❓Challenges Faced
- Creating a Comfortable User Experience for Sensitive Topics
- Balancing Transparency with Privacy
- Simplifying Complex Processes
- Building Trust in a Digital Space
User Persona
💡User persona 1
Name: Kate Foster
Age: 28
Occupation: Marketing Executive
Location: New York, USA
📋Background:
Kate has been experiencing anxiety and sleep difficulties for several months due to work stress. She wants professional help but feels hesitant to visit a clinic in person because of stigma and time constraints.
🎯Goals :
• Find a trusted psychologist who understands her issues
• Access counseling sessions conveniently from home
• Track her treatment progress through an easy-to-use app
• Choose flexible plans that fit her budget and schedule
😵💫Frustrations :
• Difficulty in finding verified mental health professionals online
• Confusing appointment booking processes on existing platforms
• Lack of privacy and fear of judgment when seeking help in public
💡User persona 2
Name: Jake Thompson
Age: 17
Occupation: High School Student
Location: Suburban, USA
✅Background:
Jake often struggles with anger and frustration stemming from school stress and social conflicts. He finds it hard to talk openly about his feelings and worries about being judged by family or friends.
🎯Goals :
• Find a private, non-judgmental place to express and manage his anger.
• Access professional counseling that feels approachable and relatable.
• Learn practical coping skills for stress and emotional control.
😵💫Frustrations:
• Stigma around mental health issues among peers and family
• Difficulty locating trustworthy and teen-friendly mental health resources
• Overly complex or clinical apps that feel overwhelming or boring
Proposition & Approach
In this project, the value proposition was to create a mental health platform that offers simple, private, and accessible support through online counseling and treatment. My approach followed the design thinking process—starting with understanding user pain points, doing research, defining clear user needs, creating wireframes, and finally designing clean, user-friendly screens that help users easily connect with the right mental health experts.
💭 Proposition
1. Trusted Professional Connections
2. Easy Appointment Booking
3. Flexible Treatment Plans
4. Secure In-App Video Calls
5. User-Friendly Interface
➡️ Approach
I used the Design Thinking process to create RIGHT PART, starting with research to understand users’ mental health challenges and pain points around finding trusted professionals and booking appointments. Based on these insights, I ideated features like detailed doctor profiles, easy appointment scheduling, and flexible treatment plans. Using Figma, I developed prototypes with a calm, user-friendly interface and conducted informal usability tests to gather feedback, which helped me refine the app’s design to ensure it is both accessible and comforting for users seeking mental health support.
Outcome & Conclusion
💡Outcome
Right Part successfully delivers a safe, accessible, and user-friendly platform for mental health support. It empowers users to seek help without fear or stigma, simplifies the process of finding and connecting with trusted professionals, and offers personalized treatment plans that fit diverse needs. With a calming interface, clear appointment management, and secure video sessions, the app builds user confidence and encourages consistency in mental health care. Early feedback highlighted its ease of use, privacy focus, and emotionally supportive design.
🧐 Conclusion
Right Part was designed to make mental health support more approachable and user-friendly. Through clear layouts, smooth user flows, and essential features like doctor profiles and video calls, the app helps users get the help they need without stress or confusion. This project helped me grow as a designer by focusing on empathy, accessibility, and problem-solving through design.
